bloomberg customer support representative

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Maintain positive relationships with our customers by providing excellent service, Log all collection notes on our database or the internal ticketing system, Be accountable for a sizeable collections portfolio and meet specific, targeted goals related to the ageing of open receivables, Be responsible for processing customer refunds, write-offs, escheatable items, and preparing delinquent customers for third party collections, Collaborate with our internal Sales, Contracts, Installations and Billing Teams in order to resolve outstanding issues, The ability to work for 10 weeks from June 26th 2023 to September 1st 2023, Graduating from your Bachelor's degree on 2023 or 2024, Ability to multi-task, trouble-shoot and solve complex problems while utilising multiple system interfaces and addressing a high volume of work within a fast-paced environment, Ability to adjust priorities quickly under pressure in order to meet deadlines, Flexibility within a constantly changing environment, Excellent verbal and written communication skills, Ability to cooperate and collaborate effectively with team members, Previous experience in a customer service or client-facing role, Interest in Finance and/or Accounting (credit control). Your input helps Glassdoor refine our pay estimates over time. Bloomberg Customer Support Representative jobs - indeed.com Decent selection of food, probably best in NJ; since covid, selection has been stripped down., Decent PPO insurance, no premium for the employee, and the spouse pay the minimum., Extended leave above and beyond that the state (NJ) mandates., Our teams unleash the power of information and technology to organize, understand, and improve our world. Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. The estimated total pay for a Global Customer Support Representative at Bloomberg L.P. is $103,530 per year. Onze Which is why were a truly global company. Wenn Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. The Company does not provide benefits directly to contingent workers/contractors and interns. We also have a project team that collects and analyzes call data every day to monitor trends in client needs. View Steve Conley's business profile as Customer Service Representative at Bloomberg. Bloomberg Service Center A year ago, I graduated from New York University and passionately joined Bloomberg Customer Support in Singapore. Based on 35 salaries posted anonymously by Bloomberg L.P. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. The Customer Financial Services team is a fast-paced team, playing an integral role within the company. Based in Central London, the team is responsible for the whole of the Europe, Middle East. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world, mpam-page=MPAM-blog-post&tactic-page=589375. 2023 Customer Financial Service Representative Summer Internship Lamentamos DCF, Black Scholes, DDM, EBITDA, FCFF etc. 2023 Customer Financial Service Representative Summer Internship As the first group of interns to have an entirely online program, we spoke to some of the cohort to understand how they dealt with the challenges of working remotely, and some of the unexpected positive aspects of the virtual program. This is a 60-minute interview with our APAC head of Bloomberg Customer Support. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net, Salary Range: 62,000 - 62,000 USD Annually + Benefits, Please read our full terms & conditions before applying. We transformed the financial markets in 1981. Exciting. We'll get in touch to let you know what the next steps are! Your background and any experience (particularly related to client support) presented on your resume, as well as any follow-up questions that your interviewers may ask. Jayden Chung Analytics and Sales Representative at Bloomberg LP Hong Kong, Hong Kong SAR 569 followers 500+ connections Join to connect Bloomberg LP University of Exeter About Specialties . As the frontlines of Bloomberg, the customer support team must be equipped to understand (or at least be aware of) almost everything about the company, which means all the financial product lines and services, including the Bloomberg Terminal. 2022 New Grads - Customer Support Representative To testify to the career mobility, I recently moved to Corporate Communications for a 6-month assignment, a valuable opportunity and an unconventional arrangement. You will work alongside internal departments to answer client queries and bringing them to a resolution. Bloomberg Customer Service Portal. The estimated total pay for a Customer Service Representative at Bloomberg L.P. is $43,874 per year. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. The company delivers data, news and . ), Desire to develop skills and experience in customer service in a fast-moving FinTech environment, Willingness to learn new technologies and ability to retain information, Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team, At a minimum, we require that you are legally authorized to work full-time in the United States and will not require visa sponsorship now or in the future, The ability to occasionally work weekends and bank/federal holidays (weekday off in lieu), Work experience in a client/customer facing role, Curiosity to identify, research, and resolve customer technology, software and hardware issues, Awareness of data management, privacy and information security, Aptitude to work within highly connected and software-based systems. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. Which is why were a truly global company. Explore our open roles across the globe here. Resolve questions from clients such as Portfolio Managers, Financial Analysts, and Traders who use the Bloomberg third party index data. You have one or more applications created by recuiters on your behalf. Great to be recognized by Glassdoor for our efforts to create an inclusive environment for this community both within our company and beyond. A year ago, I graduated from New York University and passionately joined Bloomberg Customer Support in Singapore. Our teams consist of individuals who are analytical, organised and results oriented with a passion for great customer service. We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. . From engineering and data science to sales and customer support, discover the work that Bloomberg employees perform and where your own skills and talents best fit. We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. Customer Service Representative Interview Questions Updated 2 Jan 2023 Find Interviews To filter interviews, Sign In or Register. Global Customer Support, EN - FR at Bloomberg LP New York, New York, United States 526 followers 500+ connections Join to view profile Bloomberg LP Fordham Gabelli School of Business About. 2023 Bloomberg Customer Support Representative - German or Portuguese per informarci del problema. You will work alongside our New York billing team to resolve pricing issues and terminal inventory disputes, as well as attend regular team meetings with Sales to build strong working relationships and identify key areas for improvement. Be prepared for scenario-based interview questions/roleplaying youll be asked to act as a customer service representative. Bloomberg L.P. Salaries in Hong Kong | Glassdoor Bloomberg L.P. Bloomberg L.P. Customer Service Representative Interview Questions Bloomberg 3.9. The sun never sets on the worlds financial markets. Were committed to building a diverse and inclusive workforce. From engineering and data science to sales and customer support, discover the work that Bloomberg employees perform and where your own skills and talents best fit. Your understanding of the role and the skills needed for it. Average salary for Bloomberg L.P. Stay connected with us and be among the first to learn about new job opportunities. Advanced valuation techniques and derivatives analysis. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. Possible Range. I know it sounds a little cheesy, but passion goes a long way at Bloomberg., #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-150x150.jpg); }@media (min-width: 150px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-300x170.jpg); } }@media (min-width: 300px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-768x436.jpg); } }@media (min-width: 768px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-1024x581.jpg); } }, What kind of satisfaction do you get from troubleshooting, problem-solving a clients trouble?, Watch these webinars to learn more about BCS and the career opportunities beyond, Are available 24 hours a day, 7 days a week, 365 days a year. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:https://www.bloomberg.com/company/. If you like to review them later, you can find them under 'Applications' tab in the 'My Profile' section. Interested in joining the Bloomberg Customer Support team? I was aware of these viewpoints but still took this chance at Bloomberg for reasons which I will discuss later and frankly, I was mind-blown. Enter the email address associated with your account and we will send you a new password. A 4th year Bachelor of Commerce Finance student at Humber College, seeking a work placement to continue to apply my experience in the banking industry. By harnessing the power of data, news and analytics, we help organize, understand and bring clarity to a complex world. los inconvenientes que esto te pueda causar. Average salary for Bloomberg L.P. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Bloomberg Customer Support Representative - German speakers As a fixed income customer support and market project representative, we will expect you to: The role will cover: Customer Support, Process and Manage fixed income data, Ad hoc projects to tackle client demands. Sueldo promedio de Global Customer Support Representative en Bloomberg L.P. en Inglaterra: [salary]. 106545. The Customer Financial Services team is a fast-paced team, playing an integral role within the company. And we never stopped. real person. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. So, why does it take so long to train people to answer phone calls? Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Two critical aspects. The Company does not provide benefits directly to contingent workers/contractors and interns. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. Dress professionally, even for video interviews. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Find Steve's email address, mobile number, work history, and more. Fin.Grasshopper 2018-05-06 01:37:53. My new hire training was about 6 weeks; it included classroom training and call shadowing with trainers and a team of high-performing representatives. Physics Today is a partner in the American Institute of Physics Job Board Distribution Network. Learn more about the application process or click below to apply. This is a 60-minute interview including two sessions. Jayden Chung - Fixed Income Specialist - Bloomberg LP | LinkedIn 2023 Bloomberg Customer Support Representative | New York, NY Sueldos para el puesto de Global Customer Support Representative en Customer Support Representative employees in Rotherham, England. Passionate about learning, <br> understanding, analysing and dealing with data. Size: 10,000+ employees Industry: Media, Social Good, Financial Services, Technology Roles are also available on other regions use the drop down menu to see programs where you live. Lecture Demonstration Coordinator- University of Minnesota We are responsible for managing, interpreting, and enhancing Fixed Income data. The average Bloomberg L.P. salary ranges from approximately $43,874 per year for a Customer Service Representative to $560,442 per year for a Vice President. We set-up, train, and connect our clients to the various Bloomberg products and platforms they subscribe to. Average salary for Bloomberg L.P. Refine search. enva un correo electrnico a We will trust you to: Please read our full terms & conditions before applying. To protect your confidential information, the Bloomberg Terminal requires biometric authentication. Because the team covers three global regions and four time zones, we rotate shifts so I dont work at 2 am. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Apply if you think we're a good match. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. What. Bloomberg Data - Customer Service Representative - Singapore (6 Month You will work as part of a 500 strong global team, supporting our clients collectively in more than 18 languages. Bloomberg L.P. employees rate . Set up and semi automated the HubSpot CRM, used to track the sales process. YuJin Kang - Customer Support Representative - Bloomberg LP | LinkedIn Language skills are critical in this role, so were always looking for candidates fluent in a second language other than English. Bloomberg Customer Support Representative jobs - JobsDB Bloomberg L.P. Customer Support Representative Salaries in Hoddesdon Your motivation and the reasons youre interested in the role, and how it fits into your long-term career goals. The last aspect is philanthropy, not just in terms of our leader, Mike Bloombergs public presence in climate change summits and various other initiatives; its the individual actions that employees execute. Purposeful. Customer service is available weekdays from 8:30 am to 5:00 pm ET. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Submit to the 24/7 support desk via live chat on the Terminal. First, roleplay assessing your customer support skills and proficiency of language(s) you speak other than English. You will have the opportunity to champion your career across the. If you like to review them later, you can find them under 'Applications' tab in the 'My Profile' section. Provide thoughtful examples and dont be afraid to ask questions. Whether youre looking for an internship, an apprenticeship, an entry-level position or just want to explore what a career at Bloomberg has to offer, we have a program for you. I interviewed at Bloomberg L.P. (London, England) in Mar 2022. Additional pay could include bonus, stock, commission, profit sharing or tips. Youll gain an understanding of Bloomberg, our services and the role of Customer Support, and contribute by interacting with clients and working as part of a 500 strong global team within a company with a unique culture. *Contract will be administered by third-party vendor as a dispatched worker arrangement with Bloomberg. Our Bloomberg Technology Client Services specialists have the opportunity to be involved in mentoring, recruiting, quality control and idea generation. Through Bloomberg Philanthropies, we are committed to support worthy causes where the greatest good can be achieved. The companys strength delivering data, news and analytics through innovative technology, quickly and accurately is at the core of the Bloomberg Terminal. The first is that Bloomberg has a fascinating business model especially for those with limited prior exposure to the financial industry. Therefore, the company offers many hands-on training sessions to ensure new hires are ready to deliver helpful and professional assistance to find the best, fastest solutions while providing the best client experiences. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible. bloomberg jobs in Upper Seletar Reservoir - sg.indeed.com How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? Bloomberg L.P. Customer Support Representative Salaries in Rotherham Bloomberg help desk | LIHKG