Remove some or all of your filters below. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Websites:There are no additional web sites. My wife and I was deceived and lied to, they are good at what they do. Book by 8/15 for travel through 12/15/22. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. The comments included "So you like throwing your money away?this is money you already spend on your vacations". Should I contact the finance company as well to let them know we have canceled the contract? He purchased from previous individual owner 10 years ago. Use this comments board to leave complaints and reviews about Palmera Vacation Club. Copyright 2020 Business Consumer Alliance All Rights Reserved. He wouldn't take that. After purchasing, I was told to just click Book Me and schedule my trip. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. Re: Palmera Vacation Club When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. available to us. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. BCA has no information regarding government actions at this time. Interested in Palmera Vacation Club? He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). There are no exact matches available. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. No. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Rescinding Palmera Vacation Club in Hilton Head, SC The club promoter is making a profit somewhere along the process. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? Reviews - Palmera Vacation Club At this point I am willing to let them keep the money they sham me out of. [ 2016 ] Palmera Vacation Club | Timeshare Users Group Online Owner Forums Our records indicate the company failed to respond to the one complaint brought to its attention. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. Sign up for free now, Sign up for free to participate on the website. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. We said that we prefer to rent houses when on vacation instead of staying in condo communities. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. This is not the first time that we have had issues with getting people to respond, Desired outcome: My dad had this happen and he called them and said he was not paying anothe dime. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. OMG!!! If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. 2023 RCI, LLC. Read full review of Palmera Vacation Club. On their websites, both businesses proclaim the best deals on vacations. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Called better business and state of SC. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. Palmera Vacation Club has resolved 1 complaints. as it is a completely free way to help other owners find TUG on the internet! Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. When I called the number on the email, it took me to an automated service.
This offer only applies to new reservations. Travel benefits are administered by third party providers under contract with RCI, LLC. Recommended Reading: Best Places To Invest In Vacation Rental Property. The Palmera membership also included a Quest Vacation Club membership. No. Need to file a complaint? Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Check the spelling of your query. RCI, LLC is not responsible for any activities or services provided third party providers. And we prefer to vacation by ourselves instead of as a group. You May Like: What Is The Cheapest Caribbean Vacation. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Useful. Recent Reviews Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. Read Also: Sailboat Vacations In The Caribbean. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. Phone number +1 888-887-2563. Taxes, additional fees and charges may apply. Nothing that the salesman presented to us was It's clear there is no intention of honoring that. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. BCA has no information regarding advertising review at this time. In We purchased a 3000 point timeshare for $12, 500 from Palmera I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. Submit a complaint and get your issue resolved. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Contributions should be appropriate for a global audience. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. Theyre selling pie in the sky, and Marie Callender is better at making pies. They have their own points system to be used within the resorts that are on Hilton Head. Timeshare owners speak out against Hilton Head Island resort (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) We asked plenty of questions, figuring 4 heads were . If we can verify it in our system, an email will be sent to you with your password. We wouldn't budge. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. NEARBY AMENITIES. go back to original rules when we joined or get out of contract. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. I have tried multiple times and never receive a response from the request. Keep in mind, a timeshare is not a financial investment. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. We didn't start to look into it more until we got home Sunday night. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. Palmera Vacation Club | Better Business Bureau Profile Hopefully the refund will post in a couple days! All prices are based in U.S. dollars (USD). They tell you it will take a little over a month after the sale before your on-line account for reservations is active. Desired outcome: All we ask is that you follow a few simple guidelines. You wont have to exchange your vacation week or points. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. Scam Clue 5: A promotion that poses as an investment. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Write reviews, ask and respond to questions,
He showed us the availability for the following year during the same week we purchased. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. They think all they have to do is change their name or change management companies and people won't find out. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. In reality, timeshares are not bad. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. Amount Settled: $0.00. This review was chosen algorithmically as the most valued customer feedback. Click here to get notifications about new complaints of Palmera Vacation Club. We bought 3,000 points for around $13K. 1 complaints for Palmera Vacation Club. Login. Theres a lot of noise out there. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. Like all the other complaints prior to me. |
On our way down to Hilton Head, we were a little bit behind schedule. Can any body help me? true. Our friends did, for sure. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. $291.18/mo Est. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. Login. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Don't have an account? World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Hawaii TAT Broker ID #TA-023-193-6000-01
The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. He also danced around answering a lot of questions. You must log in or register to reply here. Desired outcome: 13 File a complaint. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? Does anyone else have experience with this and any advice? I did this for over an hour. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. Other restrictions may apply. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Contact them directly! Palmera also has a Facebook page that we should all be posting on. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. Palmera Vacation Club Company complaints 12 - complaintsboard.com With the average cost of a timeshare, you will have already made up what you paid for and more! Desired outcome: Others, however, pose a big financial risk. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. purchase it back from us. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. View summaries of the complaint descriptions and responses. This fact does not disparage the company in any way. You can find contact details for Palmera Vacation Club above. Is this Your Business? We have had two BAD ENCOUNTERS with Palmera. Palmera Vacation Club - Complaints Board Contacts:There are no additional contacts. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). All reviews are available on the sites they are accredited to. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. 'unethical behavior' I was verbally abused and threatened by staff member. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Occidental Vacation Club Review: Barcelo/occidental vacation club is a We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. My son in law own(s/ed ?) We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? I got a call in January. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. get quotes and more. This will surely increase the credibility of your complaint. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. Please visit RCI.com for details. Must call to book. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. The lady I spoke too had no interest. Often, you can answer the scam-or-not question before you even see the details of a club promotion. This is the version of our website addressed to speakers of English in the United States. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. (free membership giveaway for every 50 subscribers!). and I fell for it. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! BBB Business Profiles generally cover a three-year reporting period. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. This will surely increase the credibility of your complaint. Start a new search, then select a related item from the autosuggest. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Palmera Vacation Club. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. What is the cost??? Read full review of Palmera Vacation Club. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. You can call member services, leave messages and never get a call back. We bought 3,000 points for around $13K. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. The first clue should have been that the Quest And can't book anything. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. All-Inclusive resorts may charge a mandatory all-inclusive fee. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? Contributions should be travel related. Palmera Vacation Club Reviews, Complaints, Customer Service If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. Already have an account? BBB reports on known marketplace practices. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. would get enough money to pay off their time share. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. RCI members must redeem this exchange offer through the contact center. It has been over 9 months. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. Now I have 2! The only outcome youve been selected for is a fleecing. I called in late November and was told that my dates were not open to call again in January. Complaint Resolution Index (CRI) Explained. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. get quotes and more. Featured review. I told them I was waiting on a check from them to pay off my old time share. Get direct access to Palmera Vacation Club through official links provided below. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. They promised it would be sold in 3. Hawaii TAT Broker ID #TA-023-193-6000-01.
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